Resources

The healthcare and dental spaces will always evolve, but one thing will never change: practices must provide an exceptional experience for their patients.

When we talk about reputation we’re not just talking about what patients say to friends and family, we’re talking about what patients say to the entire world by way of online reviews and social media.

Practices simply can’t survive without new patients coming in the door. Here are 5 unique ideas that any practice can adopt. 

Chances are your practice could be getting a lot more reviews, and a lot higher quality reviews. Read on to see what we mean.

A practice’s online reputation really just means reviews and new reviews have the power to attract more new patients. Here are 4 ultra-easy principals any practice can use today.

It's a newer strategy, but one that bears a lot of fruit. Here's a look at why provider reviews matter so much to your practice.

The trick to getting the most out of reviews is making sure they feature details, keywords, photos, and actionable advice. Here’s how to get them.

Give your Google Business Profile a health check to make sure you’re doing everything you can to show up in front of ready-to-buy prospects and improve SEO.

Yes, your small business needs a webchat. Using a live chat for your website helps convert prospects and win over customers. Learn how to choose and set one up.

Did you know review responses can help your SEO? Get our tips and templates for responding to every type of review.

When you start exploring customer engagement platforms you’ll quickly learn how many options are out there. Start here to learn which features to look for and how to make your decision.

Unfortunately, even the very best dental practices get an occasional negative review. It's what you do next that's most important. Here are the 7 steps you should take to make the most of a bad dental practice review.

Swell Review has the power to grow your business. Here’s why our customers find that they earn more reviews with Swell than with our competitors.

Business text messaging is a powerful way to connect with customers. SMS marketing can be used to share promotions, source reviews, send reminders, and answer customer questions.

In person review requests get complicated fast. Between motivating your staff to ask, incentivizing customers, and making it easy for them to leave a review in the moment, there’s no shortage of challenges. Enter automatic review requests.