Strengthen Trust and Performance Across Your Orthopedic Practice
Swell gives independent orthopedic clinics a centralized way to automate patient and employee surveys, generate more high-quality online reviews, and track performance by provider and procedure—so you can see exactly what’s driving patient satisfaction and referrals.
Build Trust Before and After Every Procedure
Orthopedic care is deeply personal and often life-changing. Whether patients are seeking relief from chronic pain, recovering from injury, or preparing for surgery, trust plays a critical role in their decision-making.
Swell helps orthopedic practices strengthen that trust by improving online reputation, capturing meaningful patient feedback throughout the care journey, and giving practice leaders visibility into performance across providers and procedures.
Challenges Orthopedic Practices Face
Protect and Strengthen Your Reputation
Patients often research orthopedic surgeons and clinics carefully before scheduling consultations.
Understand the Full Patient Journey
From initial consult to post-op follow-up, patient experience spans multiple touchpoints.
Support and Retain Clinical Staff
Anonymous employee feedback helps identify workflow improvements and reduce turnover.
Orthopedic Specialties
We Support
A Leader in Orthopedic Feedback & Reputation Management
A Holistic View of Your Organization
Reporting & Analytics
Get feedback across the patient journey
Improve satisfaction with employee feedback
Boost brand reputation with review generation
How Swell Works for Orthopedic Practices
Swell helps practices manage reputation, patient experience, and employee feedback in one connected platform—without adding work for your team.
Automatically Collect Feedback at the Right Moments
Swell integrates with your PMS and EHR to trigger review requests and surveys automatically after appointments. Outreach can be customized based on criteria like location, provider, procedure code, or appointment type, ensuring feedback is timely and relevant.
Text-based review invites for higher response rates
Custom patient surveys tied to specific visits
Anonymous employee surveys sent on a recurring cadence
Centralize Insights Across Patients, Providers, and Locations
All reviews and feedback flow into a single dashboard, giving dental leaders a clear, real-time view of performance across the organization.
Monitor online reviews across Google and other platforms
Track patient sentiment and NPS scores over time
Compare locations, providers, and teams using leaderboards
Act on What Matters Most
Swell turns feedback into action by helping teams respond faster, resolve issues sooner, and reinforce what’s working.
Route private patient concerns internally before they become public reviews
Respond to online reviews using pre-built templates
Identify trends that impact patient retention, referrals, and staff engagement
One Platform.
The Entire Practice Experience.
With Swell, orthopedic practices can manage:
- Online Reputation Management
- Patient Experience Insights across consultation and recovery
- Employee Experience Insights
Gain more visibility for your brand with review generation and management.
Improve the patient experience with detailed feedback from every step of the journey.
Boost retention and satisfaction with employee NPS and experience feedback.
Why Orthopedic Practices Choose Swell
Ansley Taylor
Marketing Specialist
Alexis Smith
Chief Administrative Officer
Helen Bolstad
Marketing Director
Additional Features for
Orthopedic Practices
Text Message Patients
Keep communications fluid and simple by chatting with patients via their preferred method: text messaging.
Integrate With Your EHR/PMS
Integrate with most EHR/PMS systems to automate review and survey invites. Invites can go out based on criteria you determine, such as appointment types, procedure codes, providers, and more.
Engage With Online Webchat
Online WeChat lets you engage with prospects and patients directly on your website, so you can answer questions immediately.
Read and Reply to Reviews
Get notifications when you receive a review. See all reviews in one place and respond to them using pre-built templates.
Create Campaigns and Sequences
Create multi-step messaging sequences that include emails and text messages, allowing you to send review invites, survey invites, and even promotions as part of a larger campaign.
View and Share Detailed Analytics
View review totals, review scores, and review rates across Google and other platforms. See location leaderboards and account health inside one tidy dashboard.
Orthopedic Reputation & Experience FAQs
Patients often research surgeons before consultations. Reviews influence trust and referrals.
Swell automates review outreach after visits.
Yes. Private surveys help resolve concerns early.
Yes. Feedback is tracked across providers.
Ready to transform your practice
See firsthand how Swell drives growth through better feedback and smarter reputation management.