Purchase products individually or bundled. Priced per location.

Swell Products

Included in every option
  • Unlimited users
  • 3000 monthly text messages
  • Unlimited email sends
  • Private Google API for review attribution
  • Rich, customizable reporting
  • US-based phone, email, chat support
  • Knowledge base
  • 30-minute setup & onboarding
  • EHR/PMS integration
See Our Integrations >>
For boosting your online reputation
  • Personalize review invites
  • Send SMS and email review invites
  • Create automated review campaigns
  • Online Webchat
  • Text-message patients directly
  • Respond to reviews in Swell
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For your patient feedback program
  • Customizable surveys
  • Net Promoter Score surveys
  • Automated patient feedback workflows
  • Detailed response data
  • Rich reporting
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Coming Soon
For your employee feedback program
  • Employee Net Promoter Score Surveys
  • Customizable surveys
  • Email / text-message survey sends
  • Detailed response data
  • Public employee review monitoring
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Enterprise Options

  • - Swell API access
  • - Enterprise portal
  • - Custom onboarding
  • - Enterprise reporting
  • - Custom integration
  • - Listing management

Frequently Asked Questions

What makes Swell different?
What kind of return on investment do Swell customers typically see?
Is Swell good for DSOs, healthcare systems, or larger healthcare orgs?
Does Swell offer any training and onboarding?
Is Swell HIPAA and SOC2 compliant?
How do I know which products I need?
Do you offer any discounts?
Can I add on products later?

Surveys and Feedback

  • Create custom surveys for patient feedback
  • Create custom text / email survey invites
  • Add logos and personalization to surveys and invites
  • Templatize surveys for org-wide use
  • Use multiple choice questions
  • Use open-response questions
  • Use Net Promoter Score questions
  • Send survey invites via email or text message
  • Use integrations to automatically trigger invites
  • View survey and invite previews
  • Review survey responses
  • Monitor NPS over time
  • Gather survey responses and NPS responses across locations
  • See data like invites sent, open rate, average completion time, surveys completed, and more
  • Filter data by location

Message

  • Send/receive 1-1 patient text messages
  • Upload/organize bulk contact lists
  • Assign messages to team members
  • Receive attachments via text message
  • Create and use response templates
  • Make templates available to multiple locations
  • Add internal notes to patient conversations
  • Bulk send text and email messages
  • Archive patient chat history
  • Query phone numbers to determine if it’s a landline or mobile

Campaigns & Workflows

  • Create multi-step email and text messages sequences
  • Customize each step of a sequence
  • Templatize sequences for org-wide usage
  • Automate review and feedback generation via one sequence
  • Trigger sequences based on events in your EHR/PMS
  • Pair surveys with campaigns for complex feedback sequences
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Coming Soon!
Contact Us to Learn More

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