End User License Agreement

September 2022
Software User License Agreement

This Software User Agreement ("Agreement") is made and entered into as of the Effective Date by  and between SocialSwell, Inc, a Delaware Corporation ("Swell"), and the party accessing the  Licensed Deliverables or any Entity on behalf of which the Licensed Deliverables are accessed.  ("User", "Customers" or "Licensee"). Swell and User are individually referred to as a "Party" and  collectively referred to as the "Parties." "Effective Date" shall mean the earlier on which Licensee  accesses the Licensed Deliverables (as defined below) 


WHEREAS, Swell is has developed software that is intended to assist business's with online  reputation management, social media managementent and location management. The software  package referred to as Swell (the "Software") is described in greater detail in the 'Definitions' section  herein; and 

WHEREAS, User desires to access and utilize such Software in conjunction with its business; WHEREAS, Swell and User believe it is in their mutual interest and desire to enter into an agreement whereby User would use Swell's Software pursuant to the terms and conditions  hereinafter provided. 

NOW, THEREFORE, in consideration of the premises and the mutual covenants of this Agreement,  the Parties hereto agree as follows: 

Terms Definitions

The following terms are defined as follows: 

'HIPAA' means the Health Information Technology for Economic and Clinical Health Act of 2009 (the  "HITECH Act"), the Administrative Simplification section of the Health Insurance Portability and  Accountability Act of 1996, as codified at 42 U.S.C. §1320d through d-8, as amended from time to  time ("HIPAA"), and the requirements of any regulations promulgated under either the HITECH Act  or HIPAA, including, without limitation, the federal privacy regulations as contained in 45 C.F.R.  Parts 160 and 164, the federal security standards as contained in 45 C.F.R. Parts 160, 162 and 164,  and the federal standards for electronic transactions contained in 45 C.F.R. Parts 160 and 162, all  as may be amended from time to time.- 

'Software' means SocialSwell's software commonly referred to as Swell, which is software that  assists businesses in managing their online reviews and reputation, manage social postings, and  gather customer feedback. The term 'Software' includes all derivative work, information and  materials related to the Software 

'Software Deliverables' means the Software (as that term is defined herein), any modifications or  alternations thereto, all Software-related derivative work, information, materials, and training, and the  Software Platform (as that term is defined herein). 

'Software Platform' shall mean the web-based portal and platform that hosts the Software and all  Customer-specific data. The Customer is only able to utilize the Software through this Software  Platform. 

Authorization To Use Software

Swell hereby grants to User, for the term of this  Agreement, a nonexclusive, nonassignable right to use the Software ("Authorization") in connection  with its business, by accessing the Software through the web-based Software Platform. The  Customer shall have no right to utilize or access the Software in any other manner, other than by  accessing the Software through the web-based Software Platform. 

Restrictions On Use

Users. Individuals accessing the Software must be members of the Customer's workforce. Customer  agrees that it will not allow the sharing of user names or login credentials to access the Software  Platform or Software. Customer shall be solely responsible for ensuring that anyone it gives access  to the Software Platform or Software, is a member of its workforce, and authorized under its  Company policies and federal and state law, to access the information contained in the Software  

Platform and Software. Transfers, Assigns, and Authorization to Others Not Allowed. The  Authorization is not assignable and not transferrable. User may not rent, loan, license, market, or sell  the Authorization, the Software, the Software Deliverables or copies thereof, in whole or in part, to  any party. 

Internal Business Use. The Authorization allows User to use the Software Deliverables for User's  own use and internal business purposes. User agrees to restrict the use of the Software  Deliverables to its employees and authorized agents. Should User become aware of any  unauthorized use or access of the Software Deliverables, User shall take all steps reasonably necessary to terminate the unauthorized use and agrees to immediately notify Swell. User also  agrees to cooperate and assist Swell in taking measures and actions to prevent or terminate unauthorized use or access of the Software Deliverables by third parties. 

Login Credentials. User agrees that it will be solely responsible for authorizing and providing login  credentials for any and all agents of User; which login credentials will allow for the access to the  Software Platform and Software. Customer shall be solely responsible for ensuring that anyone it  gives access to the Software Platform or Software, is a member of its workforce, and authorized  under its Company policies and federal and state law, to access the information contained in the  Software Platform and Software. If applicable, User expressly represents and warrants that it will  fully comply with HIPAA, including ensuring that all individuals it allows to access the Software and  the Software Platform are allowed under HIPAA and under relevant state privacy laws. Swell takes  no responsibility for any liability associated with Customer's acts or omissions related to whom  Customer allows to access the Software and the Software Platform, and Customer shall indemnify  and defend Swell against all claims or administrative investigations or actions which arise from  User's use, authorization to allow others to use, or failure to prevent unauthorized use, of the  Software or the Software Platform. Additionally, Customer agrees that it will not allow the sharing of  user names or login credentials to access the Software Platform or Software. Copies. User is prohibited from making any copies, archival or otherwise, of the Software. 

Strict Construction. User is further prohibited from accessing or using the Software in any manner  other than as described herein. 

Duty to Notify Employees. Company hereby agrees (i) to notify its employees and agents who may  have access to the Software or Software Deliverables of the restrictions contained in this Agreement  and (ii) to ensure their compliance with such restrictions. 


All of the Software Deliverables, including but not limited to, the Software and  the Software Platform, shall be considered "Confidential Information" under this Agreement, and  User shall comply with all related restrictions. User recognizes that the Software is the proprietary  and confidential property of Swell. Accordingly, User shall not, without the prior express written consent of Swell, during the term of this Agreement and for five years thereafter, disclose or reveal  to any third party or utilize for its own benefit other than pursuant to this Agreement, any information  related to the Software Deliverables, including the Software, provided that such information was not  previously known to User or to the general public. This provision prevents User (or any of its agents)  from reverse engineering the Software or attempting to reverse engineer the Software; it also  precludes User, for User's or a third party's gain, utilizing information related to the Software  Deliverables. User agrees to take all reasonable precautions to preserve the confidentiality of Swell's Software and shall assume responsibility that its employees, agents and related parties will similarly  preserve this information against third parties. The provisions of this clause shall survive termination  of this Agreement. 

Copyright And Title

The Software Deliverables and any copy thereof, in whole or in part, and  all copyrights, trade secrets and other proprietary rights therein, including any derivative work, are  the sole property of Swell. The Software Deliverables are protected by certain United States and  international copyright laws and trademark laws. The Authorization confers no title of ownership in  the Software Deliverables to User, nor does the Authorization constitute any transfer or sale of any  of Swell's rights to the Software Deliverables. User agrees to treat the Software Deliverables with at  least the same standard of care as it treats any other material copyrighted and/or trademarked by a  third party, in no case less than a reasonable standard of care. 

Training, And Acceptance

Training. Swell shall provide training to the User regarding the use of the Software. This shall be provided via telephone. 

In the event that User fails to notify Swell of any difficulties or problems with the Software within ten  (10) days after the Customer begins to utilize the Software, User shall be deemed to have accepted  the Software. Prior to acceptance of such Software, Swell shall have the right to repair or replace the  Software at its discretion. Upon acceptance of such Software, Swell shall be under no obligation to  repair or replace such Software except as provided for in the Warranties provisions of this  Agreement. 


Swell represents that the Software will be available from most devices that have a web-browser,  including personal computers and tablets; however, the Software will not be compatible with mobile  phones of any kind. 

Swell represents and warrants that it has no actual knowledge that the Software infringes any valid  rights of any third party. 


In the event of a claim by User under this warranty, Swell shall have the option to either repair or  replace the Software. In the event that Swell fails to repair or replace the Software within a  reasonable period, User's sole recourse shall be to terminate the Agreement. In the case of such  termination, Swell's financial remedy shall be limited to the actual fees paid to Swell by User since  providing notice of the claim to Swell. In no event shall Swell be liable for any incidental,  consequential, or punitive damages as a result of its performance or breach of this Agreement. 


Any improvements or modifications made by Swell to the Software or the  Software Deliverables shall be promptly provided to User and shall be automatically included in this  Agreement. User is precluded from making or attempting to make any modifications, changes or  improvements ("Software Changes") to the Software or the Software Deliverables. Any Software  Changes shall remain the intellectual property of the Swell, and shall not affect Swell's legal rights  and interest in the Software Deliverables. 

Post-Termination Rights

Upon the expiration or termination of the Master Agreement, all  rights granted to User shall forthwith terminate. Upon such expiration or termination, Swell shall  terminate User's access to the Software through the Software Platform and User shall discontinue all  use of the Software and the Software Deliverables.

Telephone Consumer Protection Act

User acknowledges and agrees that the access and use of the Licensed Deliverables are subject to local, state and federal laws and regulations (“Applicable Law”), including the Telephone Consumer Protection Act (47 U.S.C. § 227) and the Telemarketing Sales Rule (collectively, “TCPA”), as well as export control laws and regulations of the United States and other jurisdictions. User agrees to fully comply with all Applicable Law, including TCPA, and shall indemnify, defend and hold Swell harmless from and against all claims, damages and liability arising from a breach of the foregoing obligations.

Copyright Social Swell Inc.

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