DERMATOLOGY

Grow Your Dermatology Practice Through Reputation and Experience

Swell gives independent dermatology practices a centralized way to automate patient and employee surveys, generate more high-quality online reviews, and track performance across providers and services—so your reputation reflects the quality of care you provide.

Dermatology Practices

Clinical Excellence Meets Patient Perception

Patients often choose dermatology providers based on reputation, accessibility, and overall experience. Whether seeking medical dermatology, cosmetic treatments, or ongoing skin care management, trust plays a major role in decision-making.

From routine skin checks to specialized procedures, each interaction shapes perception. Swell helps dermatology practices strengthen online visibility, capture meaningful patient feedback across visit types, and gain clear insight into provider performance.

Challenges Dermatology Practices Face

Stand Out in Competitive Markets

Patients frequently compare dermatologists online before scheduling appointments. Consistent review growth supports visibility and new patient acquisition.

Capture the Full Patient Experience

From consultation through follow-up care, automated surveys collect feedback at key touchpoints, helping teams identify opportunities for improvement.

Support Clinical and Front Office Teams

Anonymous employee feedback helps practice leaders identify workflow friction and maintain team engagement.

Dermatology Specialties We Support

Medical Dermatology
Cosmetic Dermatology
Mohs Surgery
Pediatric Dermatology
Acne & Chronic Skin Condition Management

A Leader in Dermatology Feedback & Reputation Management

A Holistic View of Your Organization

Send personalized, text-based review invitations to boost visibility on Google, Facebook, Healthgrades, and other key platforms.

Reporting & Analytics

Dive deep into performance data with review and NPS leaderboards that track location, provider, and account-level results.

Get feedback across the patient journey

Create custom multi-question surveys to understand how patients feel about their care journey.

Improve satisfaction with employee feedback

Send anonymous surveys to your staff to learn how you can improve.

Boost brand reputation with review generation

Generate reviews automatically using text-based review invites.
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How Swell Works for Dermatology Practices

Swell helps practices manage reputation, patient experience, and employee feedback in one connected platform—without adding work for your team.

Automatically Collect Feedback at the Right Moments

Swell integrates with your PMS and EHR to trigger review requests and surveys automatically after appointments. Outreach can be customized based on criteria like location, provider, procedure code, or appointment type, ensuring feedback is timely and relevant.

Text-based review invites for higher response rates

Custom patient surveys tied to specific visits

Anonymous employee surveys sent on a recurring cadence

Centralize Insights Across Patients, Providers, and Locations

All reviews and feedback flow into a single dashboard, giving dental leaders a clear, real-time view of performance across the organization.

Monitor online reviews across Google and other platforms

Track patient sentiment and NPS scores over time

Compare locations, providers, and teams using leaderboards

Act on What Matters Most

Swell turns feedback into action by helping teams respond faster, resolve issues sooner, and reinforce what’s working.

Route private patient concerns internally before they become public reviews

Respond to online reviews using pre-built templates

Identify trends that impact patient retention, referrals, and staff engagement

Products

One Platform.
The Entire Practice Experience.

With Swell, dematologist practices can manage:

Gain more visibility for your brand with review generation and management.

Improve the patient experience with detailed feedback from every step of the journey.

Boost retention and satisfaction with employee NPS and experience feedback.

Why Dermatology Practices Choose Swell

"Having company-wide patient experience data in an easy-to-understand format has been invaluable for leadership reporting."

Ansley Taylor

Marketing Specialist

“Our review conversion rate has gone from 1–2% to over 5%, and we’ve seen review volume increase by more than 55%.”

Alexis Smith

Chief Administrative Officer

“We have a 1,000% increase in review response compared to our prior platform, and our average rating is now 4.92.”

Helen Bolstad

Marketing Director

Dermatology Integrations

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Additional Features for
Dermatology Practices

Text Message Patients

Keep communications fluid and simple by chatting with patients via their preferred method: text messaging.

Integrate With Your EHR/PMS

Integrate with most EHR/PMS systems to automate review and survey invites. Invites can go out based on criteria you determine, such as appointment types, procedure codes, providers, and more.

Engage With Online Webchat

Online WeChat lets you engage with prospects and patients directly on your website, so you can answer questions immediately.

Read and Reply to Reviews

Get notifications when you receive a review. See all reviews in one place and respond to them using pre-built templates.

Create Campaigns and Sequences

Create multi-step messaging sequences that include emails and text messages, allowing you to send review invites, survey invites, and even promotions as part of a larger campaign.

View and Share Detailed Analytics

View review totals, review scores, and review rates across Google and other platforms. See location leaderboards and account health inside one tidy dashboard.

Dermatology Reputation & Experience FAQs

Why is reputation management important for dermatology practices?

Patients often compare dermatologists online before booking appointments. Review volume and sentiment influence trust and new patient decisions.

How does Swell help dermatology clinics collect more reviews?

Swell automates review requests after appointments, helping practices consistently gather patient feedback without adding manual workload.

Can Swell help address negative reviews?

Yes. Private surveys allow your team to identify and resolve concerns before they escalate publicly.

Does Swell provide provider-level insights?

Yes. Swell tracks feedback across dermatologists and services, giving leaders clear performance visibility.

Ready to transform your practice

See firsthand how Swell drives growth through better feedback and smarter reputation management.