Transform Your Practice With Reviews and Feedback

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

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How Practices Use Swell

Marketing

Online Reputation

Gain more visibility for your brand with review generation and management.

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Operations

Patient Experience

Improve the patient experience with detailed feedback from every step of the journey.

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People/HR

Employee Experience

Boost retention and satisfaction with employee NPS and experience feedback.

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Thousands Of Practices Trust Swell To Help Them Grow Using Reviews And Feedback

234%

Average increase in new reviews with Swell

New Reviews/Testimonials per month on average

35%

Potential increase in new patients via google

Swell’s Formula For Success

Personalization

Customize invites, create patient segments and develop campaigns based on providers, procedure codes, and more.

Automation

EHR/PMS integrations let you automate review invites, surveys, and messages based on custom triggers. Google API access means easy review generation.

Optimization

Great results and industry-leading response rates for review and survey invites thanks to our powerful customization and automation.

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How Swell Improves The
‍Practice Experience

Thousands of practices trust Swell to improve patient outcomes, boost their reputations, and increase satisfaction among staff members.

See a Holistic View of Your Organization

Get an easy-to-digest view of how your organization is performing from one tidy dashboard.

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See a Holistic View of Your Organization

Dive Deep Into Reporting and Analytics

Look at individual reviews, NPS, eNPS, review scores, and much more. Sort and customize by locations, date, and more.

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Get Feedback at Each Stage of the Patient Journey

Trigger surveys automatically based on moments in the patient journey. Integrations make it simple.

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Get Feedback at Each Stage of the Patient Journey

Improve Staff Satisfaction With Employee Feedback

Send staff surveys to understand their thoughts and feelings about your organization.

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Boost Brand Reputation by Generating Reviews

Automatically send patients SMS-text review invites following visits and procedures, and enjoy industry-best response rates thanks to our Google API access.

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