Transform Your Practice With Reviews and Feedback

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

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How Practices Use Swell

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Marketing

Online Reputation

Gain more visibility for your brand with review generation and management.

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Operations

Patient Experience

Improve the patient experience with detailed feedback from every step of the journey.

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People/HR

Employee Experience

Boost retention and satisfaction with employee NPS and experience feedback.

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Thousands Of Practices Trust Swell To Help Them Grow Using Reviews And Feedback

234%

Average increase in new reviews with Swell

20

New Reviews/Testimonials per month on average

35%

Potential increase in new patients via google

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Swell’s Formula For Success

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Personalization

Customize invites, create patient segments and develop campaigns based on providers, procedure codes, and more.

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Automation

EHR/PMS integrations let you automate review invites, surveys, and messages based on custom triggers. Google API access means easy review generation.

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Optimization

Great results and industry-leading response rates for review and survey invites thanks to our powerful customization and automation.

How Swell Improves The
Practice Experience

Thousands of practices trust Swell to improve patient outcomes, boost their reputations, and increase satisfaction among staff members.

See a Holistic View of Your Organization

Get an easy-to-digest view of how your organization is performing from one tidy dashboard.

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See a Holistic View of Your Organization
Dive Deep Into Reporting and Analytics

Dive Deep Into Reporting and Analytics

Look at individual reviews, NPS, eNPS, review scores, and much more. Sort and customize by locations, date, and more.

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Get Feedback at Each Stage of the Patient Journey

Trigger surveys automatically based on moments in the patient journey. Integrations make it simple.

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Get Feedback at Each Stage of the Patient Journey
Improve Staff Satisfaction With Employee Feedback

Improve Staff Satisfaction With Employee Feedback

Send staff surveys to understand their thoughts and feelings about your organization.

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Boost Brand Reputation by Generating Reviews

Automatically send patients SMS-text review invites following visits and procedures, and enjoy industry-best response rates thanks to our Google API access.

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Boost Brand Reputation by Generating Reviews
Automate Text and Email Campaigns

Automate Text and Email Campaigns

Send text or email comms to patients automatically based on triggers in your EHR/PMS. Set up once and watch feedback roll in.

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Simplify Communications With One Unified Inbox

Bring reviews, web chats, text messages, and even team chats into one central system for easy communication.

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Simplify Communications With One Unified Inbox
Automate Feedback With 100+ Healthcare Integrations

Automate Feedback With 100+ Healthcare Integrations

Simple to trigger review and survey invites to patients and team members via integrations with your PMS.

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Practices Love Swell

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Acrewood Dental

35+
New patients a month
2k
Reviews in the last 2 years
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Kids Plus Pediatrics

231
Reviews in the first 4 months
4.9
Average star rating
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Large DSO

20
Reviews per month per location
3x
Increase in reviews received vs. competing solution
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Schedule Your Demo Today!

We’ll offer some tailored ideas on how you can get more and better feedback for your practice.

Book a Demo

Book Your Free Consultation

Let us show you how Swell can help your practice grow.

Book Your Free Consultation

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Book Your Free Consultation

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