Get More Reviews & Get More Patients

Automatically gather reviews for your practices and providers. Use reviews to boost your online reputation, rank higher in local searches, and get new patients in the door.
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Woman looking at computer that shows an overall view of the reviews left for your company

Reputation Management

Online Reputation Monitoring

See reviews and ratings across platforms like Google, Healthgrades, and Facebook. Filter by location, provider, and more.

Automated Review Generation

Create branded, personalized review invites that go out automatically.

Simplified Review Management

Reply to reviews using templated responses or use automations that reply to reviews for you.
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Swell Features

Automated Review Invites via Text

Integration with your EHR/PMS allows you to send invites based on provider or procedure code, date, and more.
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Man sitting on couch looking at his smartphone reading a text message from a doctor requesting feedback.
Doctor looking at his laptop, deciding what type of templated response he'll make to a review a customer left.

Reply to Reviews Using Templates

Create templates your entire organization can use to respond to reviews.
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Use Branded, Personalized Invites

Customize invites with your logo or an image of a provider. You can even personalize invites with a patient’s name.
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A woman looking at a personalized text message a doctor sent requesting her to leave a review.
Female nurse creating a templated text message to send to patients.

Create Review Invite Templates

Create review invite templates for different types of visit, different providers, and more.
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Use Automated Replies to Save time

Set criteria for when Swell should automatically reply to a review, and which templates to use.
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A female nurse, looking at her laptop, creating a text message reply template.
A woman holding an ipad that shows the status of each review

See Review Invite Status

Our private Google API lets you see the status of invites and helps boost response rates.
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Compare Metrics Across Locations and Providers

View leaderboards to learn which locations and providers excel. Drill into open rates, review invite response rates, and other crucial data.
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A person looking at their laptop that shows performance metrics of all the reviews that were left.

Enjoy Incredible Results

Review Rates

Boost Local Search Visibility

Keep a Pulse on Your Reputation

Scale Up as You Grow

More Great Features

Integration With Your EHR/PMS

Swell integrates with most EHR/PMS systems to make it easy to automatically send patient feedback and NPS surveys to patients.

Customize Notifications

Receive notifications when you receive a new review online, so you can address feedback quickly.

Launch Email and Text Sequences

Automatically remind patients to leave a review if they didn’t do so the first time.

Coordinate With Patients Via Text

Start text messaging patients directly to coordinate appointments, answer questions, and so on.

Message Patients With Webchat

Engage with patients and prospects right on your website.

Listing Management

Manage Google Business Profiles for multiple locations and providers all in one place.

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To Learn More

Schedule a demo with Swell to see all the ways we're helping practices improve the patient, employee, and brand experience.

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