Holladay, UT May 12, 2020 – Modento, a patient engagement, communication, and loyalty platform for dental practices today announced a partnership with Swell, a growth platform for local businesses. This partnership will provide Modento customers with tools that help them improve their online reputation and convert more prospects with online webchat capabilities.
Currently, the cloud-based Modento platform helps dental practices set up loyalty programs, engage with patients, and streamline paperwork and billing with paperless forms and online payments. The partnership with Swell adds new features to the Modento platform, including a review solicitation tool, which helps practices automatically generate reviews from their patients via text message, and a webchat tool that helps practices engage with their website visitors in real time.
“In our digital world, many practices are struggling to use their online reputation to their advantage,” says Karol Jasik, Founder and CEO of Modento. “We partnered with Swell because they’re the best at helping practices look good online, whether it’s by making it easy for them to get more reviews or by giving them tools to engage with potential patients remotely. We knew adding Swell features to our platform would let us provide more value to practices. We’re excited to see practices grow through a better online reputation.”
This new Swell integration makes it easy for practices to gather, monitor, and even reply to hundreds of reviews on platforms like Google My Business™, Facebook™, and Healthgrades™. Swell automatically sends review invites to patients via text message, which is an effective way for them to get more online reviews. With a better reputation online, practices get more visibility in searches and an advantage over local competition.
“We’ve always been impressed with the team at Modento. The benefits they bring dental practices is phenomenal and we can’t wait to add to them,” says Zeke Kuch, Chief Revenue Officer of Swell.” We believe engaging with patients is a great way for practices to not only look awesome online, but to also find new ways to keep providing fantastic in-person care. These two things help any practice stand out and find more loyal patients.”
The Swell app also helps practices engage with patients online through a webchat tool that’s easy to add to any website. With a webchat, practices can answer patients’ care questions and schedule appointments in real-time right on their website.
Users interested in improving their online reputation can gain access to these new Swell features by contacting their Modento representative, or by reaching out to Swell directly at swellcx.com.
Swell is an automated growth platform that helps businesses find new customers and turn their feedback into reviews, referrals, and a booming bottom line. It helps businesses get discovered in local searches, learn from customer feedback, and enhance their reputation through true customer sentiment. www.swellcx.com
Modento helps dental practices streamline office management, improve patient engagement, and maximize patient loyalty. Through a simple web-based application, practices can set up loyalty programs, communicate with patients via text message, build convenient webforms, and even accept online payments. www.modento.io