Measure patient experience across every location, provider, and procedure — automatically.

A 2-star review tells you something broke. Patient Experience Insights tells you who, what, and where so you stop guessing at the source and start fixing it. All on your current Swell integration.

vs
What your reviews say
Your reputation, in five stars.
4.8
★★★★★
1,240 reviews · 38 locations
Looks healthy
★★★★★
"Dr. Reyes was so kind and thorough — best visit I've had."
Anonymous · 2 weeks ago
★★★★★
"Felt rushed and like just another number. Won't be back."
Anonymous · 3 weeks ago
★★★★
"Good care but I waited almost an hour past my appointment."
Anonymous · 5 weeks ago
What PXi sees
The same signal — attributed, counted, and live.
Patient Experience
All locations ▾ Last 30 days ▾
Sentiment
64 ▲ +6
Responses
2,418
What patients are telling you · ranked
Wait times
2 of 38 locations
▼ 14%
Felt rushed
Cedar Park · provider-attributed
▼ 9%
Billing clarity
Org-wide · post-visit
▲ 2%
Bedside manner
Round Rock · post-procedure
▲ 11%
Auto-attributed by provider, procedure & location. No manual tagging.

Reviews tell you how your locations are doing. Patient experience tells you why.

A 2-star review tells you something broke. Patient Experience Insights tells you who, what, and where so you stop guessing at the source and start fixing it. All on your current Swell integration.

Patient Experience Insights auto-attributes every response to the right provider, procedure, and location. No manual tagging. You stop guessing and start fixing.