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Built for healthcare not for everyone

Your reputation platform should be built for healthcare. Not everyone.

Swell helps medical and dental practices collect more reviews, improve patient experience, and simplify team workflows — without the bloat of a generic marketing suite.

We'll show you how easy it is to switch to Swell. Request your demo today!

3X — average increase in monthly review volume after switching
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100% — healthcare-focused — every feature built for practices like yours
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Weeks — typical time to full rollout, not month

A straightforward comparison
Swell Birdeye
Industry focus Purpose-built exclusively for healthcare and dental General — multi-vertical (restaurants, auto, retail, healthcare)
Feature set Focused: reviews, surveys, listings, ticketing. No unused modules. Broad marketing & social suite — social publishing, ads, and more
EHR/PMS integration Lightweight integration, minimal setup and maintenance Heavy setup, higher ongoing maintenance
Time to results Days — start seeing review growth fast Months to full rollout in many cases
Review conversion 3x average monthly review volume increase (reported by switchers)
3x growth
 Baseline performance
Daily admin burden Minimal — intuitive UI, low ongoing maintenance Higher — more modules, more management
Staff adoption Intuitive for front-desk staff, no formal training required Training-heavy for front-desk teams

Trusted by 1,000s of healthcare and dental practices

Next Level Urgent Care
Sierra Neurosurgery
United Musculoskeletal
Smile Partners USA
Affordable Care
Next Level Urgent Care
Sierra Neurosurgery
United Musculoskeletal
Smile Partners USA
Affordable Care
Next Level Urgent Care
Sierra Neurosurgery
United Musculoskeletal
Smile Partners USA
Affordable Care
Sound familiar?

You're not the problem. Your platform is.

  • You're paying for features your front desk has never opened — social publishing, ads, webchat built for retail brands.
  • Your review volume isn't where it should be, despite what the platform promised at contract signing.
  • Implementation took longer than expected, and your EHR/PMS integration still requires more maintenance than it should.
  • The platform was built for hundreds of business types — restaurants, auto dealers, retail — and healthcare was bolted on later.
Swell is different — by design

Purpose-built for healthcare. Four things, done exceptionally.

Unlike general-purpose platforms built for hundreds of business types, Swell was built exclusively for healthcare groups. Every feature, integration, and workflow was designed around how your practice actually operates.

An info graph that shows certain charts and graphs and how they are tracked inside Swells platform

Reviews
Drive significantly more reviews with a patient-first request flow built for conversion. Practices switching to Swell report an average increase of more than 3x in monthly review volume. Simple. Focused. Effective.
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Surveys & NPS
Capture meaningful patient feedback after every visit — and close the loop before a frustrated patient leaves a public review. Track Net Promoter Score with automated invites and reporting that keeps a pulse on the practice experience.
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Listings Management
Keep your business information accurate across Google, Facebook, Bing, and 50+ directories — all from a single Swell dashboard. No more wrong numbers or outdated addresses costing you new patients.
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Ticketing
‍ Turn patient feedback and staff notes into trackable action items so nothing falls through the cracks. A focused, lightweight system that front-desk teams actually use — no formal training required.

Why Practices Choose Swell

"Having company-wide patient experience data in an easy-to-understand format has been invaluable for leadership reporting."

Ansley Taylor

Marketing Specialist

“Our review conversion rate has gone from 1–2% to over 5%, and we’ve seen review volume increase by more than 55%.”

Alexis Smith

Chief Administrative Officer

“We have a 1,000% increase in review response compared to our prior platform, and our average rating is now 4.92.”

Helen Bolstad

Marketing Director

A Few of Our Orthopedic Integrations

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...and many more
See Our Full Integration List

Ready to see what purpose-built looks like?

20 minutes. No commitment. We'll walk you through the review and messaging workflow — and answer any questions about switching from your current platform.

Try for Free