Healthcare Online Reputation Management Software

Boost your online reputation and visibility by getting more five-star patient reviews thanks to personalized, automated review invites. Track, report, and monitor your reputation across your whole organization.

How Healthcare Practices Use Swell to Manage Their Online Reputation

Boost Reputation & Search Ranking

Get org-wide reviews and feedback while ranking higher in local Google searches.

Generate Reviews With Automation

Swell automatically sends personalized review invite templates at key moments in the patient journey.

Monitor Your Brand In Real Time

See review scores and metrics across your whole org, at individual locations, and even for providers.

Online Reputation Management Features for Healthcare Practices

Automate Review Generation

Send personalized, text-based review invitations to boost review scores on Google, Facebook, Healthgrades, and more.

View Detailed Reputation Metrics

See review scores across platforms, see open rates, response rates, and other reputation metrics. Filter by location, provider, and more.

Create Custom Campaigns

Send 1-1 messages, or build messaging campaigns that blend text and email messages for maximum impact.

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Read and Reply to Reviews

Bring together reviews and feedback from Google, Healthgrades, and more. Reply to reviews in a few clicks using templated responses.

Automate With PMS Integration

Swell Integrates with most EHR/PMS systems, so you can automate review requests at crucial points in the patient journey.

Why Swell Is the Best Online Reputation Management Platform for Healthcare

Private Google API

Our Google Private API makes it simple for patients to leave reviews, so you get the highest response rates in the industry.

Custom Invite Templates

Thanks to the custom review invite templates your whole org can use, Swell earns you more reviews than competing solutions.

Manage 1 Clinic or 1000s

Monitor reviews and reputation for one location or thousands of locations. Onboard new locations in minutes.

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More Tools That Support Your Healthcare Reputation Strategy

Monitor Reviews Across Platforms

View reviews across platforms like Google, Healthgrades, and Facebook and compare ratings to see what’s working.

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Engage With Online Web Chat

Generate leads and engage with prospects directly on your website using an easy-to-install web chat.

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Text Patients 1-1 or via Mass Campaign

Text patients and prospects on a 1-1 basis, or as part of a larger text-based campaign.

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Share Your Latest Reviews On Your Site

Share your reviews directly on your website with our review widget.

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Products

The reputation management and feedback platform for multi-location healthcare. Made easy.

One AI agent. Every review. Every location. Swell drives more reviews, improves ratings, and automates the full feedback loop across every patient, provider, employee, and location — so operators always know what's working, where the gaps are, and which locations need attention before a rating drop hits Google.

AI-powered review generation and response for MSOs, DSOs, and consolidated healthcare groups. The Swell agent reads every review and drafts on-brand, HIPAA-compliant responses for one-click approval.

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