Build Patient Trust and Drive Practice Growth
Swell gives multi-location dental groups a centralized way to automate patient and employee surveys, generate more high-quality online reviews, and track performance by provider and procedure—so you can pinpoint what to improve and where.
Keep Chairs Full and Employees Happy
Swell helps dental practices attract more patients through better online reviews while making it easy to gather critical patient and employee feedback—all without adding extra work for your team.
From solo practices to multi-location DSOs, Swell gives dental leaders the visibility they need to grow confidently.
Problems Swell Solves for Dental Practices
Never Worry About Reviews Again
From generating more reviews to monitoring results and responding efficiently, Swell simplifies reputation management across your entire organization.
Always Know What Patients Think
Automated survey invites capture real patient feedback while experiences are still fresh, helping you identify what’s working—and what needs attention.
Keep Employees Around for the Long Haul
Understand how employees feel about leadership, workflows, and culture so you can reduce turnover and build a more engaged team.
Dental Specialties
We Work With
A Leader in Dental Feedback & Reputation Management
A Holistic View of Your Organization
Reporting & Analytics
Get feedback across the patient journey
Improve satisfaction with employee feedback
Boost brand reputation with review generation
How Swell Works for Dental Practices
Swell helps practices manage reputation, patient experience, and employee feedback in one connected platform—without adding work for your team.
Automatically Collect Feedback at the Right Moments
Swell integrates with your PMS and EHR to trigger review requests and surveys automatically after appointments. Outreach can be customized based on criteria like location, provider, procedure code, or appointment type, ensuring feedback is timely and relevant.
Text-based review invites for higher response rates
Custom patient surveys tied to specific visits
Anonymous employee surveys sent on a recurring cadence
Centralize Insights Across Patients, Providers, and Locations
All reviews and feedback flow into a single dashboard, giving dental leaders a clear, real-time view of performance across the organization.
Monitor online reviews across Google and other platforms
Track patient sentiment and NPS scores over time
Compare locations, providers, and teams using leaderboards
Act on What Matters Most
Swell turns feedback into action by helping teams respond faster, resolve issues sooner, and reinforce what’s working.
Route private patient concerns internally before they become public reviews
Respond to online reviews using pre-built templates
Identify trends that impact patient retention, referrals, and staff engagement
One Platform.
The Entire Practice Experience.
Go from setup to results faster with Swell. Our automated text invites get industry-leading response rates, while our deep reporting lets you monitor and improve your entire organization. Start improving operations in weeks, not months.
Gain more visibility for your brand with review generation and management.
Improve the patient experience with detailed feedback from every step of the journey.
Boost retention and satisfaction with employee NPS and experience feedback.
Why Practices Love Swell
Ansley Taylor
Marketing Specialist
Alexis Smith
Chief Administrative Officer
Helen Bolstad
Marketing Director
Additional Features for
Dental Practices
Text Message Patients
Keep communications fluid and simple by chatting with patients via their preferred method: text messaging.
Integrate With Your EHR/PMS
Integrate with most EHR/PMS systems to automate review and survey invites. Invites can go out based on criteria you determine, such as appointment types, procedure codes, providers, and more.
Engage With Online Webchat
Online WeChat lets you engage with prospects and patients directly on your website, so you can answer questions immediately.
Read and Reply to Reviews
Get notifications when you receive a review. See all reviews in one place and respond to them using pre-built templates.
Create Campaigns and Sequences
Create multi-step messaging sequences that include emails and text messages, allowing you to send review invites, survey invites, and even promotions as part of a larger campaign.
View and Share Detailed Analytics
View review totals, review scores, and review rates across Google and other platforms. See location leaderboards and account health inside one tidy dashboard.
Dental FAQs
Dental patients rely heavily on online reviews when choosing a provider. Review volume, recency, and sentiment directly influence trust, new patient calls, and local search visibility, especially in competitive dental markets.
Swell automates review requests using EHR and PMS integrations, triggering outreach after appointments without staff involvement. As a Google Private Review API partner, Swell provides higher deliverability and faster review velocity than standard review tools.
Yes. Swell captures private patient feedback through real-time surveys and routes issues internally so teams can resolve problems before they escalate to public review sites.
Yes. Swell tracks patient sentiment at the provider and procedure level, giving DSOs and dental groups deeper visibility into performance across clinicians and locations.
Ready to transform your practice
See firsthand how Swell drives growth through better feedback and smarter reputation management.