Latest Posts

One...Two...3.0!

2021 is going to be a big year for local businesses; we can feel it, and we’ve been hard at work putting the tools together that can make growing your business a little easier.

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The Positive of Negative Reviews

Negative online reviews hurt. They can hurt our businesses and may even hurt our egos. We hate being told where we personally fall short. It’s human nature. 

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Get Rid of Bad Online Reviews

Let’s cut right to the chase. You can’t ACTUALLY remove bad online reviews. Whether it’s Google, Facebook, Yelp, or any other review aggregation site, removing bad reviews would defeat the entire purpose of reviews--to act as an impartial system that allows customers to make educated decisions before soliciting a service or the purchasing of a product.

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Healthcare

The Online Review Playbook: Using Reviews to Get Free Advertising

Are online reviews really free advertising? Absolutely! In this post, we'll uncover a few secrets to putting online reviews to work.

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Sexy UI, Swell Pay, and Swell Schedule. A Journey Into Swell 3.0

Here’s a deep dive into the upcoming features of Swell 3.0, including Swell Pay and Swell Schedule.

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Customer Engagement 101: Engaging With Thousands in Minutes

These days customer service is more than providing a great product or service – it’s about understanding and anticipating customer needs.

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Dental

Swell + Sowingo. A Match Made in Cloud-Based Heaven.

We are living in unprecedented economic times. The global pandemic has been with us for more than a year, and it will probably stay around for months to come. The road to recovery for dental practices has undoubtedly been a difficult one.

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The Online Review Playbook: Using Reviews to Get Free Advertising

Are online reviews really free advertising? Absolutely! In this post, we'll uncover a few secrets to putting online reviews to work.

Read Full Post

Sexy UI, Swell Pay, and Swell Schedule. A Journey Into Swell 3.0

Here’s a deep dive into the upcoming features of Swell 3.0, including Swell Pay and Swell Schedule.

Read Full Post

Retail

The Online Review Playbook: Using Reviews to Get Free Advertising

Are online reviews really free advertising? Absolutely! In this post, we'll uncover a few secrets to putting online reviews to work.

Read Full Post

Sexy UI, Swell Pay, and Swell Schedule. A Journey Into Swell 3.0

Here’s a deep dive into the upcoming features of Swell 3.0, including Swell Pay and Swell Schedule.

Read Full Post

Customer Engagement 101: Engaging With Thousands in Minutes

These days customer service is more than providing a great product or service – it’s about understanding and anticipating customer needs.

Read Full Post

General

One...Two...3.0!

2021 is going to be a big year for local businesses; we can feel it, and we’ve been hard at work putting the tools together that can make growing your business a little easier.

Read Full Post

The Positive of Negative Reviews

Negative online reviews hurt. They can hurt our businesses and may even hurt our egos. We hate being told where we personally fall short. It’s human nature. 

Read Full Post

Get Rid of Bad Online Reviews

Let’s cut right to the chase. You can’t ACTUALLY remove bad online reviews. Whether it’s Google, Facebook, Yelp, or any other review aggregation site, removing bad reviews would defeat the entire purpose of reviews--to act as an impartial system that allows customers to make educated decisions before soliciting a service or the purchasing of a product.

Read Full Post

Customer Stories

How Kids Plus Grew Their Practice Through Reputation

But just because you’re well-respected, doesn’t mean your practice’s reputation is safe—especially online. Learn more in this case study.

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How Acre Wood Dental Got to 900 Reviews

This case study explores how Acre Wood dental experienced massive growth thanks to the Swell platform.

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