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With the Swell toolkit, local-business growth happens in three simple steps.
Business growth begins with better online presence. With these tools, dig into your existing reviews to understand and benchmark your current reputation. Then trigger a wave of positive reviews that’ll improve your search rankings, your cred, and your momentum.
Know where you stand. (And then act on it.)
Make leaving reviews so simple, customers will actually do it.
Now you have new site visitors! Turn them into happy customers by engaging them and proactively offering service, just like you would if they walked through your door. These tools make it easy to quickly answer questions, send updates, and provide people with incredibly convenient ways to interact with you.
Customer communication in its most convenient form.
Convert "business-curious" to "business customer."
Give the people what they want. (In other words, don’t make them call you.)
Simplify (and smartphone-ify) payments.
You’ve boosted your online presence. You’ve gained new customers. Now keep them coming back. Maintain your momentum by checking in with people, incorporating their feedback, and monitoring your overall performance and progress.
Customer feedback is priceless. Let them know you’re listening.
Know where you stand. (And then act on it.)
