Hear everything your patients have to say–good and bad. Make it simple to automatically get reviews and survey responses, while keeping text communications fluid for staff and patients.
Find out what’s working and what needs a checkup - Gather feedback, reviews, and other social proof via easy automatic text message invites. You can even trigger sends based on actions in your PMS.
Easy texting and chatting with one inbox - Facebook, webchat, direct texts, reviews–it all goes in one place for you to peruse, reply, and coordinate. Who needs a phone call anyway?
Chat with potential patients on your website - Webchat makes it easy for patients and prospects to ask questions, request appointments, or just chat about Grey’s Anatomy.
Feedback is how you improve as a practice–whether that means finding out that a certain chiropractor totally crushed it (pun intended) or learning your bubblegum fluoride is actually super gross.
Use feedback to improve your practice - Surveys and reviews mean feedback. Cut through the noise and find the golden nuggets of advice that are easy to act on and really make a difference in a patient's day.
Use industry-standard surveys to see where you stand - Simple NPS score surveys help you see who loves you, who doesn’t, and who is sorta…meh. So you can double down on what your promoters love and win over the fence sitters.
Get a different kind of pulse on patients - An insight dashboard gives you a full view of your reputation across Google, Facebook, and Healthgrades – you can even reply to reviews directly from Swell.
When you provide great care, patients return the favor with reviews and testimonials. We'll help you shout those from the rooftops so you look great online and get more folks sliding into your DMs…for appointments of course.
Rake in tons of social proof - What’s social proof? It’s the great stuff patients say about you online (like reviews) that attracts new patients. We help you get it – all through automations.
Boost your online visibility to get more folks in the door - You’ll get found and chosen more often when it’s for prospects to see how much patients love you. It's simple way to boost your search engine optimization (SEO).
Share your reviews on social media - Got reviews? Great. Now amplify them by sharing them on social media with just a few clicks. This means more people see how great you are and you set more appointments.