Reviews and Feedback for a 5-Star Practice

Swell is a simpler way to get reviews and patient feedback. With templated review invites and multi-question surveys, it’s easy to get feedback from across the entire patient journey.
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Female medical professional looking at an ipad

Problems Swell Solves for
Healthcare Practices

Boost and Monitor Your Online Reputation

From generating more reviews to making it easy to monitor results and even reply, Swell makes it all simple.

Enhance the Patient Experience With Feedback

Automated survey invites help you gather more crucial patient feedback, so you know which parts of the experience need improvement.

Improve Employee Retention With Anonymous Surveys

Understand what employees are thinking and feeling, so you can keep them around for the long haul.
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Specialties We Work With

Plastic surgery
Urgent care
Medical spa
Physical therapy
Behavioral / mental health
Imaging centers
Reproductive health
Men’s health clinics

A Leader in
Healthcare Feedback

Manage the Entire
Practice Experience

Swell automates the process of gathering reviews and simplifies the process of replying and managing them for your whole organization.

Learn More About Online Reputation

Create custom surveys that go out automatically based on criteria you set, such as procedure code, provider code, and more.

Learn More About Patient Experience

Get anonymous feedback from your employees to keep a pulse on satisfaction level and learn how you can improve.

Learn More About Employee Experience

Why Practices
Love Swell

Kids + Pediatrics logo

“If Swell is worth the ROI for us, then it’s worth it for literally every pediatric practice in the country. It really does work as beautifully as advertised.”

Chad Hermann
Communications Director
Kids Plus Pediatrics

Farber Center for Periodontics & Dental Implants logo

“I adore the way the text messages are laid out. Swell has made everything really neat and organized, which helps with productivity.”

Allen Jao
Office Supervisor
Farber Center for Periodontics

Dental Whale Practice Group logo

“Using Swell for patient feedback like NPS is part part of our culture here. If you’re not asking for feedback, you won’t know what’s really going on.

Jennifer Emm
VP of Operations
Dental Whale Practice Group

A Few of Our Healthcare Integrations

Amazing Charts
Cerner Millennium
CGM MediSoft
Phoenix Ortho
Tebra (formerly Kareo)
Veradigm (formerly AllScripts PM)
...and many more
See All Integrations

More Great Features

Text Message

Keep communications fluid and simple by chatting with patients via their preferred method: text messaging.

Integrate With Your EHR/PMS

Integrate with most EHR/PMS systems to automate review and survey invites. Invites can go out based on criteria you determine, such as appointment types, procedure codes, providers, and more.

Engage With Online Webchat

Online WeChat lets you engage with prospects and patients directly on your website, so you can answer questions immediately.

Read and Reply to Reviews

Get notifications when you receive a review. See all reviews in one place and respond to them using pre-built templates.

Create Campaigns and Sequences

Create multi-step messaging sequences that include emails and text messages, allowing you to send review invites, survey invites, and even promotions as part of a larger campaign.

View and Share Detailed Analytics

View review totals, review scores, and review rates across Google and other platforms. See location leaderboards and account health inside one tidy dashboard.

Book a Demo to Learn More

Schedule a demo with Swell to see all the ways we're helping practices improve the patient, employee, and brand experience.

Book a Demo