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Simple Text-Message Surveys
Automatically get feedback through highly effective and quick text message surveys.
Net Promoter Score™
Send this standard benchmark survey to get a pulse on how many of your customers would recommend you to others.
Survey Reporting and Analysis
See at-a-glance results or dive into the raw details all in one dashboard.
Easy Survey Response
Get more detailed feedback or resolve issues by chatting with survey respondents directly inside Swell.
Automated Team Assignment
Automatically assign members of your team to specific survey responses so they can correct issues ASAP.