Retail

Inside of a retail bike shop.

Put Great Customer Service on Display

Great merch is the hook. Positive interactions and smooth transactions are the repeat business.

Boost

Reviews: The Difference Between Window Shoppers & Sales

Get glowing online reviews from happy customers. Help more people find their way to your store.

A row of retail storefronts

iPhone Animation Showing Product

GAIN

Turn Your Website Into a Warm Welcome

When a potential customer visits your site, chat with them and answer their questions via whichever method they like:

Webchat
Text message
Facebook Messenger

People working with computers around a table.

Messaging Inbox being displayed on laptop computer.

MAINTAIN

Do an Inventory on Customer Feels

Check in with customers via quick surveys that can help you locate business issues.
Understand general customer sentiment with clear, clean dashboards.
Integrate your existing systems to auto-trigger business-building messages based on individual customers’ experiences.

A rack of clothing.

iPhone Animation Showing Product

Plug into your existing systems

more, and better, integrations means you'll actually be able to use it

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See Every Integration We Offer

Some of the Fastest-Growing Retail Shops Use Swell

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