Looking for ways to grow? The secret is engaging with patients you already have, so they become your marketing machine. Swell makes this easy by giving you tools to interact with and learn from them. With insights on how to up your patient experience game, you can get more visibility online, boost your reputation, and turn tons of curious prospects into your next lifelong patient.
Do you know how patients feel about you? Swell gives you a dashboard of all your reviews and ratings across platforms like Google and Healthgrades. This helps you understand what patients really think, and gives you a fast way to reply to feedback right inside the app.
Swell Insight
Want to know how to provide care competitors can’t touch? Learn from your patients by sending text-message surveys. Not only are they more effective than traditional email surveys, they’re a great way to find out what patients really think of your practice, so you can find ways to improve.
Swell SurveyToo many messages in too many places? Swell brings text, Facebook Messenger, and other messages all into one screen, so you never miss a thing.
Swell Message
Questions about billing should go to billing, right? Swell Message makes it easy to assign new messages to people, departments, or office locations so the right people can respond.
Swell MessageGreat practices deserve great reviews. Swell automatically asks patients to leave you a review on Google Business, Facebook, Healthgrades and more. With more reviews, you can increase Google search rankings, and prove you’re a trustworthy choice to prospects who find you.
Swell Review
If someone makes it your website, congrats! They found you. Now, give them the answers they need, fast. Swell Webchat is easy to set up, and a quick way to engage with potential patients, so you can begin building trust with them the moment they come to your website.
Swell WebchatConvenience matters to patients. Swell Schedule gives prospects an easy way to request their own appointment, making life easy for them and freeing your staff to do other work.
Swell Schedule
Patients not paying on time—or sometimes not at all? Swell Pay lets you send text-message reminders with an invoice link, so patients can pay right away with their phone. Since texts are more likely to be read than emails, you’ll often get paid quicker.
Swell Pay
You focus on what you know. We’ll help improve your reputation and customer experience the easy way.
Get set up in 30 minutes. Get huge results in a few days.
Customize where and when you send messages and integrate with your POS software or PMS.
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