Purchase products individually or bundled. Priced per location.

Swell Products

Included in every option
  • Unlimited users
  • 3000 monthly text messages
  • Unlimited email sends
  • Private Google API for review attribution
  • Rich, customizable reporting
  • US-based phone, email, chat support
  • Knowledge base
  • 30-minute setup & onboarding
  • EHR/PMS integration
See Our Integrations >>
For boosting your online reputation
  • Personalize review invites
  • Send SMS and email review invites
  • Create automated review campaigns
  • Online Webchat
  • Text-message patients directly
  • Respond to reviews in Swell
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For your patient feedback program
  • Customizable surveys
  • Net Promoter Score surveys
  • Automated patient feedback workflows
  • Detailed response data
  • Rich reporting
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Coming Soon
For your employee feedback program
  • Employee Net Promoter Score Surveys
  • Customizable surveys
  • Email / text-message survey sends
  • Detailed response data
  • Public employee review monitoring
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Enterprise Options

  • - Swell API access
  • - Enterprise portal
  • - Custom onboarding
  • - Enterprise reporting
  • - Custom integration
  • - Listing management

Frequently Asked Questions

What makes Swell different?
What kind of return on investment do Swell customers typically see?
Is Swell good for DSOs, healthcare systems, or larger healthcare orgs?
Does Swell offer any training and onboarding?
Is Swell HIPAA and SOC2 compliant?
How do I know which products I need?
Do you offer any discounts?
Can I add on products later?

Surveys and Feedback

  • Create custom surveys for patient feedback
  • Create custom text / email survey invites
  • Add logos and personalization to surveys and invites
  • Templatize surveys for org-wide use
  • Use multiple choice questions
  • Use open-response questions
  • Use Net Promoter Score questions
  • Send survey invites via email or text message
  • Use integrations to automatically trigger invites
  • View survey and invite previews
  • Review survey responses
  • Monitor NPS over time
  • Gather survey responses and NPS responses across locations
  • See data like invites sent, open rate, average completion time, surveys completed, and more
  • Filter data by location

Message

  • Send/receive 1-1 patient text messages
  • Upload/organize bulk contact lists
  • Assign messages to team members
  • Receive attachments via text message
  • Create and use response templates
  • Make templates available to multiple locations
  • Add internal notes to patient conversations
  • Bulk send text and email messages
  • Archive patient chat history
  • Query phone numbers to determine if it’s a landline or mobile

Campaigns & Workflows

  • Create multi-step email and text messages sequences
  • Customize each step of a sequence
  • Templatize sequences for org-wide usage
  • Automate review and feedback generation via one sequence
  • Trigger sequences based on events in your EHR/PMS
  • Pair surveys with campaigns for complex feedback sequences
Talk To Sales

Coming Soon!
Contact Us to Learn More

Talk To Sales

Listen

Hear everything your patients have to say–good and bad. Make it simple to automatically get reviews and survey responses, while keeping text communications fluid for staff and patients.

Find out what’s working and what needs a checkup - Gather feedback, reviews, and other social proof via easy automatic text message invites. You can even trigger sends based on actions in your PMS.

  • Dive deeper on reviews and reputation

Easy texting and chatting with one inbox - Facebook, webchat, direct texts, reviews–it all goes in one place for you to peruse, reply, and coordinate. Who needs a phone call anyway?

Chat with potential patients on your website - Webchat makes it easy for patients and prospects to ask questions, request appointments, or just chat about Grey’s Anatomy.

Level Up

Feedback is how you improve as a practice–whether that means finding out that a certain chiropractor totally crushed it (pun intended) or learning your bubblegum fluoride is actually super gross.

Use feedback to improve your practice - Surveys and reviews mean feedback. Cut through the noise and find the golden nuggets of advice that are easy to act on and really make a difference in a patient's day.

Use industry-standard surveys to see where you stand - Simple NPS score surveys help you see who loves you, who doesn’t, and who is sorta…meh. So you can double down on what your promoters love and win over the fence sitters.

Get a different kind of pulse on patients - An insight dashboard gives you a full view of your reputation across Google, Facebook, and Healthgrades – you can even reply to reviews directly from Swell.

  • See what Swell insights and an EKG have in common

Share the Love

When you provide great care, patients return the favor with reviews and testimonials. We'll help you shout those from the rooftops so you look great online and get more folks sliding into your DMs…for appointments of course.

Rake in tons of social proof - What’s social proof? It’s the great stuff patients say about you online (like reviews) that attracts new patients. We help you get it – all through automations.

Boost your online visibility to get more folks in the door - You’ll get found and chosen more often when it’s for prospects to see how much patients love you. It's simple way to boost your search engine optimization (SEO).

Share your reviews on social media - Got reviews? Great. Now amplify them by sharing them on social media with just a few clicks. This means more people see how great you are and you set more appointments.

Are You Picking Up What We’re Putting Down?

Schedule Your 15-Minute Consultation

We’ll offer some tailored ideas on how you can improve your practice’s online reputation, with or without Swell.

No hard pitch, no B.S., no commitment.

Schedule Now

Book Your Free Consultation

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