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The Online Review Playbook: Using Reviews to Get Free Advertising

Are online reviews really free advertising? Absolutely! In this post, we'll uncover a few secrets to putting online reviews to work.

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Sexy UI, Swell Pay, and Swell Schedule. A Journey Into Swell 3.0

Here’s a deep dive into the upcoming features of Swell 3.0, including Swell Pay and Swell Schedule.

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Customer Engagement 101: Engaging With Thousands in Minutes

These days customer service is more than providing a great product or service – it’s about understanding and anticipating customer needs.

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COVID-19 Resources

As you try make your new normal in the way you operate your business. We tried to help by hunting down some resources for you.

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Telehealth Dos and Don'ts for Healthcare

Telehealth is now a standard for healthcare, but many practices are making mistakes. This post explores some best practices for telehealth.

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Start Putting the CARES Act to Work for Your Practice

Understand what portions of the CARES Act can help your practice the most and how to get started.

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The 4 Steps of an Effective Patient Pre-Screening Process

Learn how to properly pre-screen patients in todays day in age with Covid-19

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Telehealth Security Basics for Healthcare Practices

As more practices flock to telehealth, many are forgetting some security best practices that help them keep patient health information secure.

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3 Simple Video Chat Tools for Telehealth and Prescreening 

Telemedicine was a growing concept before COVID-19. As it spreads many find that it's no longer practical to see every patient. Practices are now digitally pre-screening to limit contact with staff and others.

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Revising Your Patient Comms Strategy for COVID-19

Practices must reevaluate their communication strategies in the face of COVID-19. Here’s how.

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Pre-screening Patients: Chat and Digital Communication

Practices are bracing for COVID-19 cases. Here’s how communication tools can improve pre-screening and help practices focus on care for those who need it most.

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How to set up a remote waiting room in minutes

Remote waiting rooms help practices keep patients at a distance without compromising on their care.

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Providing Great Service Through the Patient Journey

Providing Great Service Through the Patient Journey

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